Talk to us
Questions before you buy, game requests, billing, or something broken — email our support team or use the form below.
Before you write in
The answers that save everyone a round-trip.
Game and region, your server ID, what you did, what happened, and when it started. Error text or a screenshot gets it fixed about twice as fast.
We're always taking requests. Email us with the game name and any modpack you need — the most-requested games get installers built first.
Yes. Export your world and config backups from your old panel and we'll walk you through deploying them here — most migrations take under an hour.
If it doesn't work out, you're covered — the full policy, timelines and how to claim are on the refunds page.
The three standard tiers fit most workloads. For bigger networks or unusual requirements, send us your player counts and mod list and we'll size something.
Ready when you are
Servers online in a click — and a human on the other end if anything goes sideways.
Deploy a server